Question 1

What is Volion?

Accepted Answer

Volion is a technology company specializing in foreign trade and tax automation. We offer two main solutions: Volion Comex (DI automation) and Volion Flux (commercial intelligence with free plan).

Question 2

What is Volion Flux?

Accepted Answer

Flux is a foreign trade intelligence platform with over 15 million records, 6 official sources and 30+ analytical panels. It offers a free plan and paid plans from R$129/month. Access at flux.volion.com.br.

Question 3

What is Volion Comex?

Accepted Answer

Comex is our Import Declaration automation solution. It reduces processing time by 95% with 99.5% accuracy and Siscomex compliance.

Question 4

Does Flux have a free plan?

Accepted Answer

Yes, Volion Flux offers a Free plan with unlimited NCM lookup, live PTAX rates and 2 simulations/month. For full features, plans start at R$129/month (Starter) and R$249/month (Professional).

Question 5

How do I get started?

Accepted Answer

For Flux, simply access flux.volion.com.br and create an account. For Comex, contact us to schedule a personalized demo.

Question 6

Does Comex integrate with my ERP?

Accepted Answer

Yes, Volion Comex integrates with major ERP and accounting systems. During implementation, our team configures the integration.

Question 7

Where does Flux data come from?

Accepted Answer

Data comes from official sources: ComexStat, UN Comtrade, ANTAQ, among others. All data is verified with a DQS (Data Quality Score) of 95.1%.

Question 8

What support channels are available?

Accepted Answer

We offer support via email (contato@volion.com.br), WhatsApp (+55 62 99691-6116) and the contact form on our website.

Question 9

How long does Comex implementation take?

Accepted Answer

Typical implementation takes 2 to 4 weeks, including system integration and team training.

Question 10

Is Volion LGPD compliant?

Accepted Answer

Yes, all our products strictly follow the General Data Protection Law. See our privacy policy for details.

Question 11

Do you develop custom systems?

Accepted Answer

Yes, in addition to Comex and Flux, Volion operates as a software house specializing in AI systems. Visit the Software House page to learn more.

Question 12

What is the price of Volion Comex?

Accepted Answer

Pricing varies according to operation volume and integration needs. Contact us for a personalized proposal.

Frequently Asked Questions